Dubai
Port and Customs
Vision and Leadership
We will be a recognized model of excellence, challenging
traditional boundaries, seizing opportunities,
setting the standard to become a renowned world
leader in providing innovative Customs services.
Providing world class services.
Mission Statement
Our mission is to excel in serving Dubai by
delivering Customs services of the highest and
uncompromising quality and value.
WE ARE COMMITTED
to protect Dubais revenue by going beyond
and above assessing and collecting duties and
fees. We will control, regulate and facilitate
the movement of commodities between Dubai and
other nations. We will seek new channel streams
of revenues depending on innovative and creative
service endeavours.
WE ARE COMMITTED
to provide the highest quality of services to
our customers. We will exceed our customers
expectations by providing friendly, courteous,
knowledgeable and prompt service in all areas
of our operations. Through system-wide continuous
improvement in the quality of everything we do,
we will strengthen our leadership position. Innovation,
technology and creativity are essential catalysts
for our competitive advantage.
WE ARE COMMITTED
to emphasise the importance of our employees by
providing an environment where people realise
their full potential, where they feel good about
their work, are challenged and well trained, and
are able to grow both professionally and personally,
thereby maximising their contributions. We seek
productivity through participation, teamwork and
accountability.
WE ARE COMMITTED
to conduct our operations based on international
provisions implemented by the world Customs and
other international trade communities. Our conduct
accommodates recommendations expressed by international
institutions which have regard to facilitating
legitimate trade. Integrity, competence, and conformity
with international standards characterise our
Customs system.
WE ARE COMMITTED
to endeavour to be a good citizen at all times
by engaging in activities that have a positive
social and economic impact on the communities
in which we work and the world at large.
Functions of
Customs
Customs is no longer
a mere collector of duty or inspector of cargo.
Customs has assumed new responsibilities that
are more significant from a traditional perspective.
It has expanded to include the facilitation of
trade while, at the same time, Customs continues
to play a vital role in preventing the entry of
goods detrimental to the United Arab Emirates
society. One of the greatest challenges of Dubai
Customs consists in balancing the facilitation
and the need for control.
-
Economic
Function: Regulate the flow of trade into the
business sector.
-
Financial
Function: Collect revenue.
-
Statistical
Function: Generate trade statistics reports
and analyses.
-
Social
Function: Regulate imports and exports into
and out of Dubai.
Customs Policy
pursued in UAE and particularly in Dubai has been
responsible for elevating Dubai to its present
status of an international trading centre. The
role of Customs now covers economic, social and
statistical areas. Simply stated, Dubai Customs
plays a pivotal role in border protection, trade
administration and revenue collection.
Collection of
Customs Duties
Customs is charged with assessing and collecting
duties imposed on imported goods. Dubai levies
a 4% duty on all imported goods (50% on alcohol
and 100% on Tobacco) unless they are exempted.
Provision of
complete information on trade
Statistics Section collects and
analyses information on trade, import, import
for re-export and export. Trade and Customs statistics
are essential decision-making tools in order:
-
in
to develop trade policies and agreements;
-
to
ensure the financial wealth of a country
-
to
fund and resource government departments
Protection of
public health
This type of function is not related to economic
protection as much as it is to controlling goods
harmful or potentially harmful to the individual
or environment. In fact, strict control is imposed
on foodstuffs, vaccines, medicines, drugs and
other similar goods. Dubai Customs works in close
relationship with Dubai Municipality and Ministry
of Health.
Prohibition
or restriction of goods
Dubai Customs is also the first line of defense
against the importation of harmful goods that
affect individual health, coherence of the society
and environment cleanliness.
Implementation
of regulations to control the flow of foreign
trade
The economic role of Customs due to the liberalized
and transparent policy, has raised Dubai to an
international trade hub which now handles 70%
of UAE's non-oil trade.
The simple and
easy customs procedures have facilitated smooth
movements of consignments in and out of the country,
affording international trade remarkable incentives.
Excellent infrastructure
combined with high level transport and communications
facilities and the absence of sales taxes paved
the way for non-oil trade to grow.
Provision of
efficient import/export procedures to trade community
The liberal economic policy regarding customs
operations brought about rapid increase in the
Emirates development and trade.
The policy regarding
re-export is another factor in the speedy development
achieved by the economy of Dubai. Traders could
import from low price sources and keep the goods
for a period of six months paying only a deposit
of 4% until they find the most profitable market
to re-export their goods. The deposit is then
refunded on producing proof of export.
The transshipment
facility, that enables traders to transit their
shipments through Dubai without any hassles, has
also helped boost international transactions,
contributing to rapid economic development.
Provision of
incentives to investment
One of the major objectives of trade administration
is to ensure that the trade and commerce community
receives the support and is given the advantages
intended by a wide variety of trade policy, legislation
or agreements.
Above all, the
economic policy of keeping tariff rates at low
levels and the setting up of free trade areas
such as free zones and duty-free areas has provided
substantial force to accelerating the pace of
growth of foreign trade as well as industrial
development.
The policy regarding
the issue of industrial licences to manufacturing
industries exempting them from customs duty, forms
another important contributing factor to the economic
role of customs in the development of trade and
commerce.
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