DNATA was established by an Amiri Decree in 1959
by the late Sheikh Rashid Bin Saeed Al Maktoum, providing
ground handling services to all airlines at Dubai
International Airport. By 1961 it was handling 772
scheduled flights and 10,500 passengers. Today the
Company handles annually 80,000 aircraft movements,
6.5 million passengers and over 250,000 tons of cargo.
forty years on DNATA has evolved into a group of companies
that includes Emirates Airlines, Mercator (one of
their roles is being NDC for Galileo in 4 countries),
DNATA Cargo (Cargo Terminal Operator), DNATA Airport
services (sole handling agent for all carriers that
operate into Dubai International Airport) and of course,
DNATA Agencies is one of the largest travel agencies
in the world.
is all a far cry from the days of operating from one
shop in Al-Nasr square, to now owning over 25 retail
outlets throughout the UAE and having a fully computerized
network that links its offices in several countries.
The Airline Centre, Headquarters of the Organization
in Dubai, has about 1500 PCs linked to the LAN. The
Company has an enviable reputation in the Region for
market leaders in several segments of the business.
is a household name in the UAE and one that commands
a significant amount of power. The Company has been
voted for fiveconsecutive years as the Best Travel
Agency in the Middle East. In October 1996, DNATA
in an unprecedented move, changed the name of its
business travel division to BTI UAE. In doing so the
Company displayed a tremendous degree of dedicated
commitment and absolute belief in the philosophy of